E-Shopping and its Influence on Customer Satisfaction in Retail Stores. Peru Case. - Madeleine Espino Carrasco; Danicsa Karina Espino Carrasco; Luis Jhonny Dávila Valdera; Anny Katherine Dávila Valdera; Lady Violeta Dávila Valdera; Mayury Jackeline Espino Carrasco; Royer Vasquez Cachay; Ana Maria Alvites Gasco; Ricardo Rafael Díaz Calderón; Enrique Santos Nauca Torres; Edson David Valdera Benavides (HCI (54), 2023)