IP exchange systems - Redefining distributed communications in the enterprise. - Eric J. Bauer (Bell Labs Tech. J., 1999)

End-to-end availability considerations for services over IMS. - Abhaya Asthana; Eric J. Bauer; Meenakshi Sharma; Xuemei Zhang (Bell Labs Tech. J., 2006)

Framework for availability characterization by analyzing outage durations. - Eric J. Bauer; Paul H. Franklin (Bell Labs Tech. J., 2006)

Modeling planned downtime. - Douglas A. Kimber; Xuemei Zhang; Paul H. Franklin; Eric J. Bauer (Bell Labs Tech. J., 2006)