Applying User-Centered Design to Business Modeling: CBM.next as a Case Study. - Raphael Arar; Guang-Jie Ren; Shun Jiang; Valeria Becker; Lei Huang 018; Eric Young Liu (CBI (2), 2018)

Data-driven Analytics for Business Architectures: Proposed Use of Graph Theory. - Lei Huang 018; Guang-Jie Ren; Shun Jiang; Raphael Arar; Eric Young Liu (CoRR, 2018)

Toward Dynamic Model Association through Semantic Analytics: Approach and Evaluation. - Lei Huang 018; Guang-Jie Ren; Shun Jiang; Eric Young Liu (CBI (1), 2019)

Design Systems for Conversational UX. - Robert J. Moore; Eric Young Liu; Saurabh Mishra; Guang-Jie Ren (CIU, 2020)

Recipient Design for Conversational Agents: Tailoring Agent's Utterance to User's Knowledge. - Sungeun An; Robert J. Moore; Eric Young Liu; Guang-Jie Ren (CUI, 2021)