Effective Leadership in BPM Implementations: A Case Study of BPM in a Developing Country, Public Sector Context. - Rehan Syed; Wasana Bandara; Erica French (BPM, 2018)

Effective leadership in Public Sector BPM: A case study of an e-Government initiative in a developing country. - Rehan Syed; Wasana Bandara; Erica French (ICIS, 2018)

Getting it right! Critical Success Factors of BPM in the Public Sector: A Systematic Literature Review. - Rehan Syed; Wasana Bandara; Erica French; Glenn Stewart (Australas. J. Inf. Syst., 2018)

What do we know about business process management training? Current status of related research and a way forward. - Dharshani Thennakoon; Wasana Bandara; Erica French; Paul Mathiesen (Bus. Process. Manag. J., 2018)

A Typological Framework of Process Improvement Project Stakeholders. - Charon Abbott; Wasana Bandara; Paul Mathiesen; Erica French; Mary Tate (BPM, 2020)

A Stakeholder Engagement Model for Process Improvement Initiatives. - Charon Abbott; Wasana Bandara; Erica French; Mary Tate; Paul Mathiesen (BPM, 2021)