A Step Further in Sentiment Analysis Application in Marketing Decision-Making. - Erick Kauffmann; David Gil; Jesús Peral; Antonio Ferrández; Ricardo Sellers (RIIFORUM, 2019)

A Review of the Analytics Techniques for an Efficient Management of Online Forums: An Architecture Proposal. - Jesús Peral Cortés; Antonio Ferrández; Higinio Mora Mora; David Gil; Erick Kauffmann (IEEE Access, 2019)