Interface: Navigating The Applet-Browser Divide. - Erika Kindlund (IEEE Softw., 1997)

Current issues in Web design. - Jakob Nielsen; Erika Kindlund; Bruce "Tog" Tognazzini (CHI Conference Summary, 1998)

A method to standardize usability metrics into a single score. - Jeff Sauro; Erika Kindlund (CHI, 2005)