Benefit analysis of user assistance improvements. - Erika Noll Webb; Ray Matsil; Jeff Sauro (CHI Extended Abstracts, 2011)

Oracle Mobile User Assistance Testing. - Erika Noll Webb; Ultan O'Broin; Ray Matsil; Laurie Pattison; Mindi Cummins (HCI (9), 2011)

Gamification @ work. - Janaki Kumar; Mario Herger; Sebastian Deterding; Scott Schnaars; Matt Landes; Erika Noll Webb (CHI Extended Abstracts, 2013)

Gamification: When It Works, When It Doesn't. - Erika Noll Webb (HCI (10), 2013)

Building Internal Enthusiasm for Gamification in Your Organization. - Erika Noll Webb; Andrea Cantú (HCI (2), 2013)