Profit or Growth? Dynamic Order Allocation in a Hybrid Workforce. - Eryn Juan He; Joel Goh (Manag. Sci., 2022)

Off-Platform Threats in On-Demand Services. - Eryn Juan He; Sergei Savin; Joel Goh; Chung-Piaw Teo (Manuf. Serv. Oper. Manag., 2023)