Customer Engagement in Online Communities: A New Conceptual Framework Integrating Motives, Incentives and Motivation. - Esther Federspiel; Dorothea Schaffner; Seraina Mohr (Bled eConference, 2014)

Supporting Employee Engagement and Knowledge Transfer via Gamification in the Context of Sheltered Workplaces: A Literature Review and Interview Study. - Frieder Loch; Esther Federspiel (HCI (15), 2024)

Is Technology Adoption More Than Just Utility? The Role of Social Bonding and Motivation in UTAUT. - Esther Federspiel; Leonie Däullary; Sebastian Müller; Frieder Loch (BCSS, 2025)

Engagement Behaviour in Online Communities: Which Motives and Incentives Drive Customers to Participate? - Esther Federspiel; Matthias Baldauf; Andreas Peter 004; Dorothea Schaffner (HCI (22), 2025)