Moments of Truth with Conversational Agents: An Exploratory Quest for the Relevant Experiences of Alexa Users. - Esther Marlene Goernemann; Sarah Spiekermann (ECIS, 2020)

A Value-based Perspective on User Experience - How Alexa's Value Dispositions Elicit Emotional Responses. - Esther Marlene Goernemann; Sarah Spiekermann (ECIS, 2021)

Emotional responses to human values in technology: The case of conversational agents. - Esther Marlene Goernemann; Sarah Spiekermann (Hum. Comput. Interact., 2024)

Can't LLMs do that? Supporting Third-Party Audits under the DSA: Exploring Large Language Models for Systemic Risk Evaluation of the Digital Services Act in an Interdisciplinary Setting. - Marie-Therese Sekwenz; Rita Gsenger; Volker Stocker; Esther Görnemann; Dinara Talypova; Simon Parkin; Lea Greminger; Georgios Smaragdakis (CHIWORK (Adjunct), 2025)