Improving the AHT in Telecommunication Companies by Automatic Modeling of Call Center Service. - Henrique de Castro Neto; Rita Maria da Silva Julia; Elaine Ribeiro de Faria Paiva; André Carlos Ponce de Leon Ferreira de Carvalho; Anisio Pereira Santos Junior; Diansley Raphael Santos Peres; Etienne Silva Julia; Jony Teixeira de Melo; Umberto Maia Barcelos; Josiane Esteves de Assis (EPIA (2), 2019)

Investigating the Performance of Various Deep Neural Networks-based Approaches Designed to Identify Game Events in Gameplay Footage. - Matheus Prado Prandini Faria; Etienne Silva Julia; Marcelo Zanchetta do Nascimento; Rita Maria da Silva Julia (Proc. ACM Comput. Graph. Interact. Tech., 2022)

Investigating the Performance of Optimization Techniques on Deep Learning Models to Identify Dota2 Game Events. - Matheus Prado Prandini Faria; Etienne Silva Julia; Henrique Coelho Fernandes; Marcelo Zanchetta do Nascimento; Rita Maria da Silva Julia (VISIGRAPP (4: VISAPP), 2023)

Deep Learning-Based Models for Performing Multi-Instance Multi-Label Event Classification in Gameplay Footage. - Etienne Silva Julia; Marcelo Zanchetta do Nascimento; Matheus Prado Prandini Faria; Rita Maria da Silva Julia (VISIGRAPP (3): VISAPP, 2024)