The Effects of Interactivity on the Attitudes and Intentions about Second-hand Smoke: Comparison of Two Mechanisms. - Eunjoo Jin; Jeeyun Oh (Int. J. Hum. Comput. Interact., 2020)

The role of emotion in interactivity effects: positive emotion enhances attitudes, negative emotion helps information processing. - Eunjoo Jin; Jeeyun Oh (Behav. Inf. Technol., 2022)

When a Chatbot Smiles at You: The Psychological Mechanism Underlying the Effects of Friendly Language Use by Product Recommendation Chatbots. - Eunjoo Jin; Matthew S. Eastin (Cyberpsychology Behav. Soc. Netw., 2022)

Gender Bias in Virtual Doctor Interactions: Gender Matching Effects of Chatbots and Users on Communication Satisfactions and Future Intentions to Use the Chatbot. - Eunjoo Jin; Matthew S. Eastin (Int. J. Hum. Comput. Interact., 2024)

Bridging the health literacy gap through AI chatbot design: the impact of gender and doctor cues on chatbot trust and acceptance. - Eunjoo Jin; Yuhosua Ryoo; Woojin Kim; Y. Greg Song (Internet Res., 2025)

Towards more trusted virtual physicians: the combinative effects of healthcare chatbot design cues and threat perception on health information trust. - Eunjoo Jin; Matthew S. Eastin (Behav. Inf. Technol., 2025)