Consumer Involvement in Developing Services Based on Speech Technology. - Eva Heiskanen; Kaarina Hyvönen (Bled eConference, 2006)

Constructing innovative users and user-inclusive innovation communities. - Eva Heiskanen; Sampsa Hyysalo; Tanja Kotro; Petteri Repo (Technol. Anal. Strateg. Manag., 2010)

Exploring emerging customer needs for smart grid applications. - Eva Heiskanen; Kaisa Matschoss (ISGT Europe, 2011)

Innovation intermediary challenging the energy incumbent: enactment of local socio-technical transition pathways by destabilisation of regime rules. - Kaisa Matschoss; Eva Heiskanen (Technol. Anal. Strateg. Manag., 2018)