Measuring Customer Satisfaction Using a Collective Preference Disaggregation Model. - Yannis Siskos; Evangelos Grigoroudis; Constantin Zopounidis; Olivier Saurais (J. Glob. Optim., 1998)

TELOS: a customer satisfaction evaluation software. - Evangelos Grigoroudis; Yannis Siskos; Olivier Saurais (Comput. Oper. Res., 2000)

Customer satisfaction measurement in the private bank sector. - G. Mihelis; Evangelos Grigoroudis; Yannis Siskos; Yannis Politis; Y. Malandrakis (Eur. J. Oper. Res., 2001)

Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method. - Evangelos Grigoroudis; Yannis Siskos (Eur. J. Oper. Res., 2002)

The evaluation of studies and training in information technology: A multicriteria approach. - Evangelia Krassadaki; Evangelos Grigoroudis; Nikolaos F. Matsatsinis; Yannis Siskos (Oper. Res., 2002)

Derived vs. stated importance in customer satisfaction surveys. - Evangelos Grigoroudis; O. Spyridaki (Oper. Res., 2003)

User satisfaction and e-learning systems: Towards a multi-criteria evaluation methodology. - Nikolaos F. Matsatsinis; Evangelos Grigoroudis; Pavlos Delias (Oper. Res., 2003)

A survey of customer satisfaction barometers: Some results from the transportation-communications sector. - Evangelos Grigoroudis; Yannis Siskos (Eur. J. Oper. Res., 2004)

A multicriteria accreditation system for information technology skills and qualifications. - Yannis Siskos; Evangelos Grigoroudis; Evangelia Krassadaki; Nikolaos F. Matsatsinis (Eur. J. Oper. Res., 2007)

The quality of e-services: Measuring satisfaction of Internet customers. - Panagiotis Kyriazopoulos; Athanasios Spyridakos; Evangelos Grigoroudis; Yannis Siskos; Denis Yannacopoulos (Oper. Res., 2007)

The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach. - Evangelos Grigoroudis; Charalambos Litos; Vassilis Moustakis; Yannis Politis; Loukas Tsironis (Eur. J. Oper. Res., 2008)

Editorial. - Evangelos Grigoroudis; Michael Doumpos (Oper. Res., 2009)

Evaluation of new service development strategies using multicriteria analysis: predicting the success of innovative hospitality services. - Fotis Kitsios; Michael Doumpos; Evangelos Grigoroudis; Constantin Zopounidis (Oper. Res., 2009)

Consumer choice behaviour and new product development: an integrated market simulation approach. - Stelios Tsafarakis; Evangelos Grigoroudis; Nikolaos F. Matsatsinis (J. Oper. Res. Soc., 2011)

The Base Stock/Base Backlog Control Policy for a Make-to-Stock System With Impatient Customers. - Angelos A. Economopoulos; Vassilis S. Kouikoglou; Evangelos Grigoroudis (IEEE Trans Autom. Sci. Eng., 2011)

Innovation Management Software Exploiting Multiple Criteria Analysis: The Case of Innovation Centre of Crete. - Pavlos Delias; Georgia Kyriakaki; Evangelos Grigoroudis; Nikolaos F. Matsatsinis (Int. J. Decis. Support Syst. Technol., 2012)

Developing an employee evaluation management system: the case of a healthcare organization. - Evangelos Grigoroudis; Constantin Zopounidis (Oper. Res., 2012)

Linking customer satisfaction, employee appraisal, and business performance: an evaluation methodology in the banking sector. - Evangelos Grigoroudis; E. Tsitsiridi; Constantin Zopounidis (Ann. Oper. Res., 2013)

Consumer-oriented new product development: a review of recent developments. - Sotiria Voulgari; Stelios Tsafarakis; Evangelos Grigoroudis; Nikolaos F. Matsatsinis (Int. J. Inf. Decis. Sci., 2013)

Modeling Healthcare System-of-Systems: A Mathematical Programming Approach. - Evangelos Grigoroudis; Yannis A. Phillis (IEEE Syst. J., 2013)

Strategic decision making using multicriteria analysis: new service development in Greek hotels. - Fotis Kitsios; Evangelos Grigoroudis; Konstantinos Giannikopoulos; Michael Doumpos; Constantin Zopounidis (Int. J. Data Anal. Tech. Strateg., 2015)

Supporting healthcare management decisions via robust clustering of event logs. - Pavlos Delias; Michael Doumpos; Evangelos Grigoroudis; Panagiotis Manolitzas; Nikolaos F. Matsatsinis (Knowl. Based Syst., 2015)

Multi-level multi-stage efficiency measurement: the case of innovation systems. - Elias G. Carayannis; Yorgos Goletsis; Evangelos Grigoroudis (Oper. Res., 2015)

Editorial for the special issue: 2nd International Symposium and 24th National Conference on Operational Research. - Evangelos Grigoroudis; Michael Doumpos (Oper. Res., 2015)

Using multiobjective mathematical programming to link national competitiveness, productivity, and innovation. - Elias G. Carayannis; Evangelos Grigoroudis (Ann. Oper. Res., 2016)

A multilevel and multistage efficiency evaluation of innovation systems: A multiobjective DEA approach. - Elias G. Carayannis; Evangelos Grigoroudis; Yorgos Goletsis (Expert Syst. Appl., 2016)

A Fuzzy Multiple Criteria Approach for Environmental Performance Evaluation in the Food Industry. - Evangelos Grigoroudis (HAICTA, 2017)

Supplier Selection and Evaluation Using Multicriteria Decision Analysis. - Efstratios Kartsonakis; Evangelos Grigoroudis; Michalis Neofytou (HAICTA, 2017)

An exploration of contemporary organizational artifacts and routines in a sustainable excellence context. - Elias G. Carayannis; Evangelos Grigoroudis; Manlio Del Giudice; Maria Rosaria Della Peruta; Stavros Sindakis (J. Knowl. Manag., 2017)

Optimal GHG Emission Abatement and Aggregate Economic Damages of Global Warming. - Fotis D. Kanellos; Evangelos Grigoroudis; Chris Hope; Vassilis S. Kouikoglou; Yannis A. Phillis (IEEE Syst. J., 2017)

The challenge of the Paris Agreement to contain climate change. - Evangelos Grigoroudis; Fotis D. Kanellos; Vassilis S. Kouikoglou; Yannis A. Phillis (Intell. Autom. Soft Comput., 2018)

'Mode 3' universities and academic firms: thinking beyond the box trans-disciplinarity and nonlinear innovation dynamics within coopetitive entrepreneurial ecosystems. - Elias G. Carayannis; Evangelos Grigoroudis; David F. J. Campbell; Dirk Meissner; Dimitra Stamati (Int. J. Technol. Manag., 2018)

A non-compensatory approach for trace clustering. - Pavlos Delias; Michael Doumpos; Evangelos Grigoroudis; Nikolaos F. Matsatsinis (Int. Trans. Oper. Res., 2019)

Data on Creative Industries Ventures' Performance Influenced by Four Networking Types: Designing Strategies for a Sample of Female Entrepreneurs with the Use of Multiple Criteria Analysis. - Naoum Mylonas; Panagiotis Manolitzas; Evangelos Grigoroudis (Data, 2020)

An ordinal regression approach for analyzing consumer preferences in the art market. - Evangelos Grigoroudis; Laurent Noël; Emilios Galariotis; Constantin Zopounidis (Eur. J. Oper. Res., 2021)

Energy sustainability: a definition and assessment model. - Evangelos Grigoroudis; Vassilis S. Kouikoglou; Yannis A. Phillis; Fotis D. Kanellos (Oper. Res., 2021)

Ambidextrous Cybersecurity: The Seven Pillars (7Ps) of Cyber Resilience. - Elias G. Carayannis; Evangelos Grigoroudis; Scheherazade S. Rehman; Navodhya Samarakoon (IEEE Trans. Engineering Management, 2021)

Social Business Model Innovation: A Quadruple/Quintuple Helix-Based Social Innovation Ecosystem. - Elias G. Carayannis; Evangelos Grigoroudis; Dimitra Stamati; Theodora Valvi (IEEE Trans. Engineering Management, 2021)

OR for entrepreneurial ecosystems: A problem-oriented review and agenda. - Elias G. Carayannis; Evangelos Grigoroudis; Bernd Wurth (Eur. J. Oper. Res., 2022)

Transportation Sustainability and Relevant Ranking of European Countries. - Evangelos Grigoroudis; Vassilis S. Kouikoglou; Yannis A. Phillis (J. Intell. Robotic Syst., 2022)

Graphical sustainability analysis using disjoint biplots. - José Fernando Romero Cañizares; Purificación Vicente Galindo; Yannis A. Phillis; Evangelos Grigoroudis (Oper. Res., 2022)

Technical University of Crete February 2023 Readers' Satisfaction from Online News Websites. - Maria I. Klouvidaki; Stelios Tsafarakis; Evangelos Grigoroudis (NiDS (1), 2023)

Improving the non-compensatory trace-clustering decision process. - Pavlos Delias; Michael Doumpos; Evangelos Grigoroudis; Nikolaos F. Matsatsinis (Int. Trans. Oper. Res., 2023)

Editorial: MCDM/A and AI as Drivers of Innovation and Entrepreneurship: Editorial Note. - Elias G. Carayannis; Fernando A. F. Ferreira; João J. M. Ferreira; Guillermo Pérez-Bustamante; Wenchang Fang; Evangelos Grigoroudis (IEEE Trans. Engineering Management, 2023)

Substitute vs permanent teacher job satisfaction: applying MUSA to delineate differences and highlight evidence-based guidelines for decision makers. - Niki Glaveli; Panagiotis Manolitzas; Evangelos Grigoroudis (Kybernetes, 2024)

Toward a New Impact Assessment Approach of Smart Specialization Strategies Using Multiple Criteria Decision Analysis. - Elias G. Carayannis; Evangelos Grigoroudis (IEEE Trans. Engineering Management, 2024)

Multi-store consumer satisfaction benchmarking using spatial multiple criteria decision analysis. - Anastasia S. Saridou; Athanasios P. Vavatsikos; Evangelos Grigoroudis (Oper. Res., 2024)

Multicriteria satisfaction analysis to analyse passenger perceptions of air travel service quality in Croatia. - Diana Bozic; Diana Hunjak; Anita Domitrovic; Evangelos Grigoroudis (J. Oper. Res. Soc., 2024)

Spatial multicriteria customer satisfaction analysis: the case of the single-store retailer. - Anastasia S. Saridou; Athanasios P. Vavatsikos; Evangelos Grigoroudis (Oper. Res., 2025)