Positive attitudes and failed queries: an exploration of the conundrums of consumer health information retrieval. - Qing T. Zeng; Sandra Kogan; Robert M. Plovnick; Jonathan Crowell; Eve-Marie Lacroix; Robert A. Greenes (Int. J. Medical Informatics, 2004)

Research Paper: A Frequency-based Technique to Improve the Spelling Suggestion Rank in Medical Queries. - Jonathan Crowell; Qing T. Zeng; Long H. Ngo; Eve-Marie Lacroix (J. Am. Medical Informatics Assoc., 2004)

Organizing Electronic Information to Serve the Needs of Health Practitioners and Customers. - Eve-Marie Lacroix; Joyce E. B. Backus (Libr. Trends, 2006)

Providing health information for patients, families and the public. - Joyce E. B. Backus; Eve-Marie Lacroix (Inf. Serv. Use, 2022)