VIGIL: Towards Edge-Extended Agentic AI for Enterprise IT Support. - Sarthak Ahuja; Neda Kordjazi; Evren Yortucboylu; Vishaal Kapoor; Mariam Dundua; Yiming Li; Derek Ho; Vaibhavi Padala; Jennifer Whitted; Rebecca Steinert (CoRR, 2026)

DQA: Diagnostic Question Answering for IT Support. - Vishaal Kapoor; Mariam Dundua; Sarthak Ahuja; Neda Kordjazi; Evren Yortucboylu; Vaibhavi Padala; Derek Ho; Jennifer Whitted; Rebecca Steinert (CoRR, 2026)