Exploring influential social cognitive determinants of social media use. - Hyoungkoo Khang; Eun-Kyoung Han; Eyun-Jung Ki (Comput. Hum. Behav., 2014)

Situational crisis communication and interactivity: Usage and effectiveness of Facebook for crisis management by Fortune 500 companies. - Eyun-Jung Ki; Elmie Nekmat (Comput. Hum. Behav., 2014)

Organization sustainability communication (OSC): Similarities and differences of OSC messages in the United States and South Korea. - Eyun-Jung Ki; Sumin Shin (Comput. Hum. Behav., 2015)

Examining the Effect of Anthropomorphic Design Cues on Healthcare Chatbots Acceptance and Organization-Public Relationships: Trust in a Warm Human Vs. a Competent Machine. - Miaohong Huang; Eyun-Jung Ki (Int. J. Hum. Comput. Interact., 2024)