Conversational Agents im Voice Commerce: Der Einfluss von sozialen Reizen auf Vertrauen und Zufriedenheit. - Fabian Reinkemeier; Philipp Spreer; Waldemar Toporowski (Wirtschaftsinformatik, 2021)

Designing Effective Conversational Repair Strategies for Chatbots. - Fabian Reinkemeier; Ulrich Gnewuch (ECIS, 2022)

Match or Mismatch? How Matching Personality and Gender between Voice Assistants and Users Affects Trust in Voice Commerce. - Fabian Reinkemeier; Ulrich Gnewuch (HICSS, 2022)

Can Humanizing Voice Assistants Unleash the Potential of Voice Commerce? - Fabian Reinkemeier; Ulrich Gnewuch; Waldemar Toporowski (ICIS, 2022)