Evaluation of Quality in Public Transport Services: The Use of Quality Dimensions as an Input for Fuzzy TOPSIS. - Joás Tomaz de Aquino; Fagner José Coutinho de Melo; Taciana de Barros Jerônimo; Denise Dumke de Medeiros (Int. J. Fuzzy Syst., 2019)

A fuzzy approach to the strategic development of human capital in the electric sector. - Cleriston Fritsch Damasio da Silva; André Philippi Gonzaga de Albuquerque; Fagner José Coutinho de Melo; Felipe Alves Calábria; Denise Dumke de Medeiros (Comput. Ind. Eng., 2020)

Quality assessment for improving healthcare service management. - Deise de Araújo Batista; Fagner José Coutinho de Melo; André Philippi Gonzaga de Albuquerque; Denise Dumke de Medeiros (Soft Comput., 2021)

Evaluation of quality of online shopping services in times of COVID-19 based on E-S-QUAL model and Fuzzy TOPSIS method. - Fagner José Coutinho de Melo; Larissa de Arruda Xavier; André Philippi Gonzaga de Albuquerque; Denise Dumke de Medeiros (Soft Comput., 2023)

Sustainability 4.0 in the fashion industry: a systematic literature review. - Marcella F. Vieira Ottoni Bezerra da Silva; Fagner José Coutinho de Melo (Int. J. Adv. Oper. Manag., 2024)

A Holistic Quality Improvement Model for Food Services: Integrating Fuzzy Kano and PROMETHEE II. - Claudia Editt Tornero Becerra; Fagner José Coutinho de Melo; Larissa de Arruda Xavier; André Philippi Gonzaga de Albuquerque; Aline Amaral Leal Barbosa; Lucas Ambrósio Bezerra de Oliveira; Raíssa Souto Maior Corrêa de Carvalho; Denise Dumke de Medeiros (Syst., 2024)