Combining the fuzzy AHP and TOPSIS to evaluate service quality of e-commerce website. - Wismar R. Wijayanti; Wini R. Dewi; Fahmi Ardi; Azrinol Fajri; M. Mujiya Ulkhaq; Pradita Y. Akshinta (ICETC, 2018)

Assessing Website Quality of Online Travel Agency: An Application of the Importance-Performance and Gap Analysis Model. - F. I. H. Nasution; A. K. Khairunnisa; A. A. Menawan; L. Gobel; Fahmi Ardi; M. Mujiya Ulkhaq (ICDTE, 2019)

Service Quality Assessment of Theme Park. - Fany Astari; Fyna Astari; Riantika Sunardi Kahfi; Fahmi Ardi; Lovena Oki; M. Mujiya Ulkhaq (MSIE, 2020)