Innovation as a loosely coupled system in services. - Jon Sundbo; Faïz Gallouj (Int. J. Serv. Technol. Manag., 2000)

A model for analysing the innovation dynamic in services: the case of 'assembled' services. - Faridah Djellal; Faïz Gallouj (Int. J. Serv. Technol. Manag., 2008)

Public Libraries as Social Innovators. - Benoît Desmarchelier; Faridah Djellal; Faïz Gallouj (Public Libr. Q., 2025)