Delay announcements for call centers with hyperexponential patience modeling. - Miao Yu; Jun Gong; Jiafu Tang; Fanwen Kong (Ind. Manag. Data Syst., 2017)

Fluid models for call centers with delay announcement and retrials. - Miao Yu; Jiafu Tang; Fanwen Kong; Chunguang Chang (Knowl. Based Syst., 2018)

Evaluation Model of Adaptive Teaching Ability of College Art Teachers. - Fanwen Kong (Int. J. Emerg. Technol. Learn., 2020)

A Fuzzy Information Evaluation Model for Scientific Innovation of Art Talents in Colleges. - Fanwen Kong (Int. J. Emerg. Technol. Learn., 2020)

Application of Artificial Intelligence in Modern Art Teaching. - Fanwen Kong (Int. J. Emerg. Technol. Learn., 2020)

A Study on the Characteristics of Urban Construction Land Changes in Liaozhongnan City Group. - Panpan Wang; Fanwen Kong; Guangda Cheng (ICCBD, 2021)