Modeling strategic walk-in patients in appointment systems: Equilibrium behavior and capacity allocation. - Feray Tunçalp; Evrim D. Günes; E. Lerzan Örmeci (Eur. J. Oper. Res., 2024)

Capacity allocation in a two-channel service system from a social planner's perspective. - Feray Tunçalp; E. Lerzan Örmeci; Evrim D. Günes (Queueing Syst. Theory Appl., 2024)