Combining integer programming and the randomization method to schedule employees. - Armann Ingolfsson; Fernanda Campello; Xudong Wu; Edgar Alberto Cabral (Eur. J. Oper. Res., 2010)

Queueing Models of Case Managers. - Fernanda Campello; Armann Ingolfsson; Robert A. Shumsky (Manag. Sci., 2017)