Business Intelligence to Improve the Quality of Local Government Services - Case-study in a Local Government Town Hall. - Rui Teixeira; Fernando Afonso; Bruno Oliveira; Filipe Portela; Manuel Filipe Santos (KMIS, 2014)

Decision Support in E-Government - A Pervasive Business Intelligence Approach - Case Study in a Local Government. - Rui Teixeira; Fernando Afonso; Bruno Oliveira; José Machado 001; António Abelha; Manuel Filipe Santos; Filipe Portela (WorldCIST (2), 2015)