Corporate communications within a BPR context. - Tânia R. Belmiro; Paul D. Gardiner; John E. L. Simmons; Fernando César Almada Santos; Antonio F. Rentes (Bus. Process. Manag. J., 2000)

Business process management in a Brazilian public research centre. - Odemilson Fernando Sentanin; Fernando César Almada Santos; Charbel José Chiappetta Jabbour (Bus. Process. Manag. J., 2008)

Practices of environmentally responsible reverse logistics systems in Brazilian companies. - Fernando César Almada Santos; Emília Mendonça Andrade; Ana Carolina Ferreira; Patrícia Cristina Silva Leme; Charbel José Chiappetta Jabbour (Int. J. Bus. Perform. Supply Chain Model., 2013)