Social media metrics and sentiment analysis to evaluate the effectiveness of social media posts. - Flora Poecze; Claus Ebster; Christine Strauss (ANT/SEIT, 2018)

Gamification as an enabler of quality distant education: The need for guiding ethical principles towards an education for a global society leaving no one behind. - A Min Tjoa; Flora Poecze (iiWAS, 2020)

Social Capital on Social Media - Concepts, Measurement Techniques and Trends in Operationalization. - Flora Poecze; Christine Strauss (Inf., 2020)

Chatbots in customer service: Their relevance and impact on service quality. - Chiara Valentina Misischia; Flora Poecze; Christine Strauss (ANT/EDI40, 2022)

Let's play on Facebook: using sentiment analysis and social media metrics to measure the success of YouTube gamers' post types. - Flora Poecze; Claus Ebster; Christine Strauss (Pers. Ubiquitous Comput., 2022)