Assessing the Value Dimensions for Customers in Knowledge Intensive Business Services. - Francesco Sole; Daniela Carlucci; Giovanni Schiuma (WSKS (2), 2009)

Understanding value created by KIBS: a business customer perspective. - Francesco Sole; Daniela Carlucci (Int. J. Serv. Technol. Manag., 2010)

Applying a systems thinking framework to assess knowledge assets dynamics for business performance improvement. - Giovanni Schiuma; Daniela Carlucci; Francesco Sole (Expert Syst. Appl., 2012)

Roles-purpose-and-culture misalignments: a setback to bottom-up SME clusters. - Blanca Martins Rodriguez; Francesco Sole (J. Knowl. Manag., 2013)