Real Support for Perspective-Compliant Business Process Design. - Agnes Koschmider; François Habryn; Florian Gottschalk (Business Process Management Workshops, 2008)

Towards a holistic framework for describing and evaluating business benefits of a service oriented architecture. - Ulrike Abelein; François Habryn; Alexander Becker (EDOCW, 2009)

Towards a Model for Measuring Customer Intimacy in B2B Services. - François Habryn; Benjamin Blau; Gerhard Satzger; Bernhard Kölmel (IESS, 2010)

A Business Intelligence Solution for Assessing Customer Interaction, Cross-Selling, and Customization in a Customer intimacy Context. - François Habryn; Johannes Kunze von Bischhoffshausen; Gerhard Satzger (ECIS, 2012)

Service Innovation Analytics: Towards Assessment and Monitoring of Innovation Capabilities in Service Firms. - Marc Kohler; Niels Feldmann; François Habryn; Gerhard Satzger (HICSS, 2013)

A business intelligence system for capturing B2B relationships by combining mining ofoperational data and questionnaire-based assessments. - Johannes Kunze von Bischhoffshausen; François Habryn; Hansjörg Fromm; Dorothea Wieczorek (MKWI, 2014)