Generation Y & Web Design: Usability Through Eye Tracking. - Soussan Djamasbi; Tom Tullis; Marisa Siegel; Daniel Capozzo; Robert Groezinger; Frankie Ng (AMCIS, 2008)

Optimal Pricing, Modularity, and Return Policy Under Mass Customization. - Na Liu; Tsan-Ming Choi; Chun-Wah Marcus Yuen; Frankie Ng (IEEE Trans. Syst. Man Cybern. Part A, 2012)