The Use of Design-science to Define Information Content Requirements for IT Service Catalogs. - Franziska Schorr; Lars Hvam (IEEM, 2018)

Design Science Research: A Suitable Approach to Scope and Research IT Service Catalogs. - Franziska Schorr; Lars Hvam (SERVICES, 2018)

Can Domain Theory Combined with the Resource-Based View Demonstrate the Missing Link in IT Value Creation? - Michael Bayer; Franziska Schorr; Lars Hvam (IEEM, 2019)

The Concepts of Modularization in ICT Service Modeling. - Franziska Schorr; Lars Hvam (IEEM, 2019)

Measuring Information Technology Service Levels: a Literature Review. - Franziska Schorr; Lars Hvam (IEEM, 2020)