"Highly Recommended!" The Content Characteristics and Perceived Usefulness of Online Consumer Reviews. - Lotte M. Willemsen; Peter C. Neijens; Fred Bronner; Jan A. de Ridder (J. Comput. Mediat. Commun., 2011)

The Ironic Effect of Source Identificationon the Perceived Credibility of Online Product Reviewers. - Lotte M. Willemsen; Peter C. Neijens; Fred Bronner (J. Comput. Mediat. Commun., 2012)