The new un-wired frontier: Wireless computing in library and information centers. Sponsored by SIG LAN. - Vicki L. Gregory; Tom Terrell; Fred Heath; Doug Rosenoff (ASIST, 2002)

Emerging Tools for Evaluating Digital Library Services: Conceptual Adaptations of LibQUAL+ and CAPM. - Fred Heath; Martha Kyrillidou; Duane Webster; G. Sayeed Choudhury; Benjamin Hobbs; Mark Lorie; Nicholas E. Flores (J. Digit. Inf., 2003)