Online Complaints in the Eye of the Beholder: Optimal Handling of Public Consumer Complaints on the Internet. - Paul Marx; Frederic Nimmermann (ICIS, 2017)

Drivers of Market Success for Mobile Gaming Apps - Results of a Choice-Based Conjoint Experiment. - Robér Rollin; Sascha Steinmann; Hanna Schramm-Klein; Florian Neus; Frederic Nimmermann (ICIS, 2017)

Differences and Similarities in Motivation for Offline and Online eSports Event Consumption. - Florian Neus; Frederic Nimmermann; Katja Wagner; Hanna Schramm-Klein (HICSS, 2019)

Is It Human? The Role of Anthropomorphism as a Driver for the Successful Acceptance of Digital Voice Assistants. - Katja Wagner; Frederic Nimmermann; Hanna Schramm-Klein (HICSS, 2019)