Appriximate Algorithms for Maximum Utility Problems. - Frederik Jan Jüngen; Wojtek Kowalczyk (CP, 1996)

Distributed Scheduling to Support a Call Centre: a Co-operative Multi-Agent Approach. - Frances M. T. Brazier; Catholijn M. Jonker; Frederik Jan Jüngen; Jan Treur (PAAM, 1998)

Approximate algorithms for generalized maximum utility problems. - Frederik Jan Jüngen; Wojtek Kowalczyk (J. Exp. Theor. Artif. Intell., 1998)

Distributed Scheduling to Support a Call Center: A Cooperative Multiagent Approach. - Frances M. T. Brazier; Catholijn M. Jonker; Frederik Jan Jüngen; Jan Treur (Appl. Artif. Intell., 1999)