Empowered by Innovation: Unravelling Determinants of Idea Implementation in Open Innovation Platforms. - Frederik Situmeang; Rob E. Loke; Nelleke de Boer; Danielle de Boer (DATA, 2019)

The Impact of Quantization on Retrieval-Augmented Generation: An Analysis of Small LLMs. - Mert Yazan; Suzan Verberne; Frederik Situmeang (IR-RAG@SIGIR, 2024)

Judging the Wrongness of Firms in Social Media Firestorms: The Heuristic and Systematic Information Processing Perspective. - Tommy K. H. Chan; Zach W. Y. Lee; Dimitra Skoumpopoulou; Frederik Situmeang (J. Assoc. Inf. Syst., 2024)

Improving RAG for Personalization with Author Features and Contrastive Examples. - Mert Yazan; Suzan Verberne; Frederik Situmeang (ECIR (3), 2025)

Rethinking Conversation Styles of Chatbots from the Customer Perspective: Relationships between Conversation Styles of Chatbots, Chatbot Acceptance, and Perceived Tie Strength and Perceived Risk. - Ruilin Xiao; Mert Yazan; Frederik Situmeang (Int. J. Hum. Comput. Interact., 2025)