A Service-Driven Vision of Integrated Broadband Communications: the OSA Approach. - Gaetano Bruno; Jan Insulander; Ulf Larsson; Ferdinando Lucidi (IS&N, 1994)

Factors Affecting the Usage of T-government Services - An Exploratory Study. - Michele Cornacchia; Filomena Papa; Stefano Livi; Bartolomeo Sapio; Enrico Nicolo; Gaetano Bruno (ICE-B, 2008)