Quality Improvement - The Six Sigma Way. - Mala Murugappan; Gargi Keeni (APAQS, 2000)

The 9 Quadrant Model for Code Reviews. - Ravi Prakash Nandivada; Arunava Chandra; Saswata Dutta; Gargi Keeni (APAQS, 2000)

The Evolution of Quality Processes at Tata Consultancy Services. - Gargi Keeni (IEEE Softw., 2000)

Process Diagnostics. - V. S. Phanindra; Mala Murugappan; Gargi Keeni (COMPSAC, 2002)

Blending CMM and Six Sigma to Meet Business Goals. - Mala Murugappan; Gargi Keeni (IEEE Softw., 2003)

The Case for Quantitative Process Management. - Bill Curtis; Girish Seshagiri; Donald J. Reifer; Iraj Hirmanpour; Gargi Keeni (IEEE Softw., 2008)