Task Conflict and Language Differences: Opportunities for Videoconferencing. - Gayna Williams (ECSCW, 1997)

Usability at Microsoft. - Gayna Williams; Marshall McClintock (INTERACT, 1997)

Evaluating the usability of an evolving collaborative product - Changes in user type, tasks and evaluation methods over time. - Chris Nodder; Gayna Williams; Deborah L. Dubrow (GROUP, 1999)

Leveraging a User Research Framework to Guide Research Investments: Windows Vista Case Study. - Gayna Williams (HCI (1), 2009)

Two women who pioneered user-centered design. - Jonathan Grudin; Gayna Williams (Interactions, 2013)

Perspectives on gender and product design. - Susan M. Dray; Daniela K. Busse; Anke Marei Brock; Anicia N. Peters; Shaowen Bardzell; Allison Druin; Margaret M. Burnett; Elizabeth F. Churchill; Gayna Williams; Karen Holtzblatt; Dianne Murray (CHI Extended Abstracts, 2014)

Are you sure your software is gender-neutral? - Gayna Williams (Interactions, 2014)