Bayesian network classifiers for identifying the slope of the customer lifecycle of long-life customers. - Bart Baesens; Geert Verstraeten; Dirk Van den Poel; Michael Egmont-Petersen; Patrick Van Kenhove; Jan Vanthienen (Eur. J. Oper. Res., 2004)

The impact of sample bias on consumer credit scoring performance and profitability. - Geert Verstraeten; Dirk Van den Poel (J. Oper. Res. Soc., 2005)

Using Predicted Outcome Stratified Sampling to Reduce the Variability in Predictive Performance of a One-Shot Train-and-Test Split for Individual Customer Predictions. - Geert Verstraeten; Dirk Van den Poel (ICDM (Posters), 2006)

Predicting customer loyalty using the internal transactional database. - Wouter Buckinx; Geert Verstraeten; Dirk Van den Poel (Expert Syst. Appl., 2007)

A comparative analysis of data preparation algorithms for customer churn prediction: A case study in the telecommunication industry. - Kristof Coussement; Stefan Lessmann; Geert Verstraeten (Decis. Support Syst., 2017)