Progressive and Interactive Analysis of Event Data Using Event Miner. - Sheng Ma; Joseph L. Hellerstein; Chang-Shing Perng; Genady Grabarnik (ICDM, 2002)

Data-driven validation, completion and construction of event relationship networks. - Chang-Shing Perng; David Thoenen; Genady Grabarnik; Sheng Ma; Joseph L. Hellerstein (KDD, 2003)

Generic Adapter Logging Toolkit. - Genady Grabarnik; Abdi Salahshour; Balan Subramanian; Sheng Ma (ICAC, 2004)

Real-time problem determination in distributed systems using active probing. - Irina Rish; Mark Brodie; Natalia Odintsova; Sheng Ma; Genady Grabarnik (NOMS (1), 2004)

On weak convergence of iterates in quantum Lp-spaces (p≥1). - Genady Grabarnik; Alexander A. Katz; Laura Shwartz (Int. J. Math. Math. Sci., 2005)

Adaptive diagnosis in distributed systems. - Irina Rish; Mark Brodie; Sheng Ma; Natalia Odintsova; Alina Beygelzimer; Genady Grabarnik; Karina Hernandez (IEEE Trans. Neural Networks, 2005)

Management of Service Process QoS in a Service Provider - Service Supplier Environment. - Genady Grabarnik; Heiko Ludwig; Larisa Shwartz (CEC/EEE, 2007)

IT Service Provider's Multi-Customer and Multi-Tenant Environments. - Larisa Shwartz; Naga Ayachitula; Melissa J. Buco; Genady Grabarnik; Maheswaran Surendra; Christopher Ward; Steve Weinberger (CEC/EEE, 2007)

Sequential Testing for Comparison of the Mean Time Between Failures for Two Systems. - Yefim Haim Michlin; Genady Grabarnik (IEEE Trans. Reliab., 2007)

Dynamic management of outsourced service processes' QoS in a service provider - service supplier environment. - Genady Grabarnik; Heiko Ludwig; Larisa Shwartz (BDIM, 2008)

Closed-form supervised dimensionality reduction with generalized linear models. - Irina Rish; Genady Grabarnik; Guillermo A. Cecchi; Francisco Pereira 001; Geoffrey J. Gordon (ICML, 2008)

Decomposition of IT service processes and alternative service identification using ontologies. - Christian Bartsch 002; Larisa Shwartz; Christopher Ward; Genady Grabarnik; Melissa J. Buco (NOMS, 2008)

Managing Faults in the Service Delivery Process of Service Provider Coalitions. - Patricia Marcu; Larisa Shwartz; Genady Grabarnik; David Loewenstern (IEEE SCC, 2009)

Sparse signal recovery with exponential-family noise. - Irina Rish; Genady Grabarnik (Allerton, 2009)

Towards an optimized model of incident ticket correlation. - Patricia Marcu; Genady Grabarnik; Laura Z. Luan; Daniela Rosu 001; Larisa Shwartz; Christopher Ward (Integrated Network Management, 2009)

Multi-tenant solution for IT service management: A quantitative study of benefits. - Larisa Shwartz; Yixin Diao; Genady Grabarnik (Integrated Network Management, 2009)

Safe Reasoning Over Ontologies - Genady Grabarnik; Aaron Kershenbaum (CoRR, 2009)

Comparison of the Mean Time Between Failures for Two Systems Under Short Tests. - Yefim Haim Michlin; Genady Grabarnik; E. Leshchenko (IEEE Trans. Reliab., 2009)

Automating the delivery of IT Service Continuity Management through cloud service orchestration. - Markus Klems; Stefan Tai; Larisa Shwartz; Genady Grabarnik (NOMS, 2010)

SUITS: How to make a global IT service provider sustainable? - Parijat Dube; Genady Grabarnik; Larisa Shwartz (NOMS, 2012)

Designing pilot for operational innovation in IT service delivery. - Genady Grabarnik; Yefim Haim Michlin; Larisa Shwartz (NOMS, 2012)

Optimizing system monitoring configurations for non-actionable alerts. - Liang Tang; Tao Li 001; Florian Pinel; Larisa Shwartz; Genady Grabarnik (NOMS, 2012)

Identifying missed monitoring alerts based on unstructured incident tickets. - Liang Tang; Tao Li 001; Larisa Shwartz; Genady Grabarnik (CNSM, 2013)

Robustness of comparison sequential test for the piloting in Service Delivery. - Yefim Haim Michlin; Genady Grabarnik; Larisa Shwartz; Ofer Shaham (IM, 2013)

Recommending resolutions for problems identified by monitoring. - Liang Tang; Tao Li 001; Larisa Shwartz; Genady Grabarnik (IM, 2013)

An integrated framework for optimizing automatic monitoring systems in large IT infrastructures. - Liang Tang; Tao Li 001; Larisa Shwartz; Florian Pinel; Genady Grabarnik (KDD, 2013)

Mining temporal lag from fluctuating events for correlation and root cause analysis. - Chunqiu Zeng; Liang Tang; Tao Li 001; Larisa Shwartz; Genady Grabarnik (CNSM, 2014)

Testing performance of IT service associates under variable load. - Genady Grabarnik; Yefim Haim Michlin; Larisa Shwartz (NOMS, 2014)

Business-driven optimization of component placement for complex services in federated Clouds. - Genady Grabarnik; Larisa Shwartz; Mauro Tortonesi (NOMS, 2014)

Hierarchical multi-label classification over ticket data using contextual loss. - Chunqiu Zeng; Tao Li 001; Larisa Shwartz; Genady Grabarnik (NOMS, 2014)

Recommending ticket resolution using feature adaptation. - Wubai Zhou; Tao Li 001; Larisa Shwartz; Genady Ya. Grabarnik (CNSM, 2015)

Business-driven configuration of IT services in public and hybrid clouds based on performance forecasting. - Genady Ya. Grabarnik; Mauro Tortonesi; Larisa Shwartz (IM, 2015)

Resolution recommendation for event tickets in service management. - Wubai Zhou; Liang Tang; Tao Li 001; Larisa Shwartz; Genady Grabarnik (IM, 2015)

Data-driven cloud-based IT services performance forecasting. - Genady Ya. Grabarnik; Mauro Tortonesi; Larisa Shwartz (IEEE BigData, 2016)

Resolution Recommendation for Event Tickets in Service Management. - Wubai Zhou; Liang Tang; Chunqiu Zeng; Tao Li 001; Larisa Shwartz; Genady Ya. Grabarnik (IEEE Trans. Netw. Serv. Manag., 2016)

Constructing the Knowledge Base for Cognitive IT Service Management. - Qing Wang 016; Wubai Zhou; Chunqiu Zeng; Tao Li 001; Larisa Shwartz; Genady Ya. Grabarnik (SCC, 2017)

STAR: A System for Ticket Analysis and Resolution. - Wubai Zhou; Wei Xue; Ramesh Baral; Qing Wang 016; Chunqiu Zeng; Tao Li 001; Jian Xu 009; Zheng Liu 001; Larisa Shwartz; Genady Ya. Grabarnik (KDD, 2017)

Online Interactive Collaborative Filtering Using Multi-Armed Bandit with Dependent Arms. - Qing Wang 016; Chunqiu Zeng; Wubai Zhou; Tao Li 001; Larisa Shwartz; Genady Ya. Grabarnik (CoRR, 2017)

Knowledge Guided Hierarchical Multi-Label Classification Over Ticket Data. - Chunqiu Zeng; Wubai Zhou; Tao Li 001; Larisa Shwartz; Genady Ya. Grabarnik (IEEE Trans. Netw. Serv. Manag., 2017)

AISTAR: An Intelligent System for Online IT Ticket Automation Recommendation. - Qing Wang 016; Chunqiu Zeng; S. S. Iyengar 001; Tao Li 001; Larisa Shwartz; Genady Ya. Grabarnik (IEEE BigData, 2018)

Service Placement for Hybrid Clouds Environments based on Realistic Network Measurements. - Walter Cerroni; Luca Foschini 001; Genady Ya. Grabarnik; Larisa Shwartz; Mauro Tortonesi (CNSM, 2018)

Improving STEM's Calculus education using cross-countries best teaching practices. - Genady Ya. Grabarnik; Luiza Kim-Tyan; Serge Yaskolko (FIE, 2018)

Multi-view feature selection for labeling noisy ticket data. - Wubai Zhou; Xiaolong Zhu; Tao Li 001; Larisa Shwartz; Genady Ya. Grabarnik (NOMS, 2018)

Online IT Ticket Automation Recommendation Using Hierarchical Multi-armed Bandit Algorithms. - Qing Wang 016; Tao Li 001; S. S. Iyengar 001; Larisa Shwartz; Genady Ya. Grabarnik (SDM, 2018)

Estimating Delay Times Between Cloud Datacenters: A Pragmatic Modeling Approach. - Walter Cerroni; Luca Foschini 001; Genady Ya. Grabarnik; Larisa Shwartz; Mauro Tortonesi (IEEE Commun. Lett., 2018)

Automated Partial Credit for STEM classes. - Genady Ya. Grabarnik; Serge Yaskolko (FIE, 2019)

Leveraging AI in Service Automation Modeling: From Classical AI Through Deep Learning to Combination Models. - Qing Wang 016; Larisa Shwartz; Genady Ya. Grabarnik; Michael Nidd; Jinho Hwang (ICSOC, 2019)

What-if Scenario Analysis for IT Services in Hybrid Cloud Environments with BDMaaS+. - Walter Cerroni; Luca Foschini 001; Genady Ya. Grabarnik; Larisa Shwartz; Mauro Tortonesi (IM, 2019)

Online Interactive Collaborative Filtering Using Multi-Armed Bandit with Dependent Arms. - Qing Wang 016; Chunqiu Zeng; Wubai Zhou; Tao Li 001; S. S. Iyengar 001; Larisa Shwartz; Genady Ya. Grabarnik (IEEE Trans. Knowl. Data Eng., 2019)

An Integrated Framework for Mining Temporal Logs from Fluctuating Events. - Chunqiu Zeng; Liang Tang; Wubai Zhou; Tao Li 001; Larisa Shwartz; Genady Ya. Grabarnik (IEEE Trans. Serv. Comput., 2019)

Detecting Causal Structure on Cloud Application Microservices Using Granger Causality Models. - Qing Wang 016; Larisa Shwartz; Genady Ya. Grabarnik; Vijay Arya; Karthikeyan Shanmugam (CLOUD, 2021)

BDMaaS+: Business-Driven and Simulation-Based Optimization of IT Services in the Hybrid Cloud. - Walter Cerroni; Luca Foschini 001; Genady Ya. Grabarnik; Filippo Poltronieri; Larisa Shwartz; Cesare Stefanelli; Mauro Tortonesi (IEEE Trans. Netw. Serv. Manag., 2022)

Using Simulation and DT to Improve Performance of Systems Operation Modeling. - Genady Ya. Grabarnik; Filippo Poltronieri; Mauro Tortonesi; Mattia Zaccarini; Larisa Shwartz (CASCON, 2023)

Characterization of Microservice Response Time in Kubernetes: A Mixture Density Network Approach. - Lorenzo Manca; Davide Borsatti; Filippo Poltronieri; Mattia Zaccarini; Domenico Scotece; Gianluca Davoli; Luca Foschini 001; Genady Ya. Grabarnik; Larisa Shwartz; Cesare Stefanelli; Mauro Tortonesi; Walter Cerroni (CNSM, 2023)

Modeling Digital Twins of Kubernetes-Based Applications. - Davide Borsatti; Walter Cerroni; Luca Foschini 001; Genady Ya. Grabarnik; Filippo Poltronieri; Domenico Scotece; Larisa Shwartz; Cesare Stefanelli; Mauro Tortonesi; Mattia Zaccarini (ISCC, 2023)

TELKA: Twin-Enhanced Learning for Kubernetes Applications. - Mattia Zaccarini; Davide Borsatti; Walter Cerroni; Luca Foschini 001; Genady Ya. Grabarnik; Lorenzo Manca; Filippo Poltronieri; Domenico Scotece; Larisa Shwartz; Cesare Stefanelli; Mauro Tortonesi (ISCC, 2024)

KubeTwin: A Digital Twin Framework for Kubernetes Deployments at Scale. - Davide Borsatti; Walter Cerroni; Luca Foschini 001; Genady Ya. Grabarnik; Lorenzo Manca; Filippo Poltronieri; Domenico Scotece; Larisa Shwartz; Cesare Stefanelli; Mauro Tortonesi; Mattia Zaccarini (IEEE Trans. Netw. Serv. Manag., 2024)

Chaos Engineering Based Kubernetes Pod Rescheduling Through Deep Sets and Reinforcement Learning. - Mattia Zaccarini; Filippo Poltronieri; Davide Borsatti; Walter Cerroni; Luca Foschini 001; Genady Ya. Grabarnik; Domenico Scotece; Larisa Shwartz; Cesare Stefanelli; Mauro Tortonesi (NOMS, 2025)