A probability collectives approach to weighted clustering algorithms for ad hoc networks. - Geoffrey S. Ryder; Kevin Ross (Communications and Computer Networks, 2005)

Routing to Manage Resolution and Waiting Time in Call Centers with Heterogeneous Servers. - Vijay Mehrotra; Kevin Ross; Geoffrey S. Ryder; Yong-Pin Zhou (Manuf. Serv. Oper. Manag., 2012)