The Support Systems Task Area. - Ann B. Marmor-Squires; William E. Riddle; George E. Sumrall; Jack C. Wileden (Computer, 1983)

A Commonsense Management Model. - Raymond T. Yeh; David A. Naumann; Roland T. Mittermeir; Reinhard A. Schlemmer; William S. Gilmore; George E. Sumrall; John T. Lebaron (IEEE Softw., 1991)