A Manager's Framework For Enterprise Resource Management. - George I. Thompson (Int. CMG Conference, 1996)

The Need For An Enterprise Resource Management Measurement/Forecasting Infrastructure. - George I. Thompson (Int. CMG Conference, 1996)

The Availability & Quality of SAP R/3 Workload Data for Performance/Capacity Management Process Requirements. - George I. Thompson; Javier Muñoz; James K. DeBruhl (Int. CMG Conference, 1997)

Six Levels of Sophistication for Capacity Management. - George I. Thompson (Int. CMG Conference, 2000)