Automating Developers' Responses to App Reviews. - Georgia Greenheld; Bastin Tony Roy Savarimuthu; Sherlock A. Licorish (ASWEC, 2018)

Developers' Responses to App Review Feedback - A Study of Communication Norms in App Development. - Bastin Tony Roy Savarimuthu; Sherlock A. Licorish; Manjula Devananda; Georgia Greenheld; Virginia Dignum; Frank Dignum (COIN(E)@AAMAS, 2020)