Can computerized decision aids do "damage"? A case for tailoring feedback and task complexity based on task experience. - Maureen Francis Mascha; Georgia Smedley (Int. J. Account. Inf. Syst., 2007)

The Effect of Alternative Procedural Explanation Types on Procedural Knowledge Acquisition during Knowledge-Based Systems Use. - Georgia Smedley; Steve G. Sutton (J. Inf. Syst., 2007)