'Soft' enablers of knowledge management in Malaysian companies - a qualitative study. - Gerald Guan Gan Goh; Charmaine Ryan; Raj Gururajan (ACIS, 2006)

Critical success factors of total productive maintenance implementation: A review. - Kam-Choi Ng; Gerald Guan Gan Goh; Uchenna Cyril Eze (IEEM, 2011)

Total productive maintenance in a semiconductor manufacturing firm: an empirical analysis. - Kam-Choi Ng; Gerald Guan Gan Goh; Uchenna Cyril Eze (IEEM, 2011)

The Importance of CAD and Knowledge Management in Concurrent Engineering Project Performance. - Poh Kiat Ng; Gerald Guan Gan Goh; Uchenna Cyril Eze (J. Inf. Knowl. Manag., 2011)

Improving Overall Equipment Effectiveness (OEE) through the six sigma methodology in a semiconductor firm: A case study. - Kam-Choi Ng; Kuan Eng Chong; Gerald Guan Gan Goh (IEEM, 2014)

Improving Overall Equipment Effectiveness (OEE) through integration of Maintenance Failure Mode and Effect Analysis (maintenance-FMEA) in a semiconductor manufacturer: A case study. - Kuan Eng Chong; Kam-Choi Ng; Gerald Guan Gan Goh (IEEM, 2015)

An empirical investigation of campus portal usage. - Mohsen Saghapour; Mohammad Iranmanesh; Suhaiza Zailani; Gerald Guan Gan Goh (Educ. Inf. Technol., 2018)

The effects of designing conversational commerce chatbots with expertise cues. - Tze Wei Liew; Su-Mae Tan; Jessica Tee; Gerald Guan Gan Goh (HSI, 2021)