Workshop-based E-participation: Guidelines and Requirements for Informed Design. - Gerrit C. Küstermann; Eva A. C. Bittner; Navid Tavanapour (AMCIS, 2019)

The Facilitator is a Bot: towards a Conversational Agent for Facilitating Idea Elaboration on Idea Platforms. - Eva A. C. Bittner; Gerrit C. Küstermann; Cherina Tratzky (ECIS, 2019)

Citizen E-Participation: Bringing the "E" to Facilitated Workshops. - Mathis Poser; Gerrit C. Küstermann; Eva A. C. Bittner (HICSS, 2019)

Developing a GIS-integrated Tool to Obtain Citizens' Input in On-site Participation - Learnings from Participatory Urban Planning of a Large City. - Gerrit C. Küstermann; Eva A. C. Bittner (HICSS, 2021)

Leveraging Human and Machine Capabilities for Analyzing Citizen Contributions in Participatory Urban Planning and Development: A Design-Oriented Approach. - Gerrit C. Küstermann; Eva A. C. Bittner (HCI (26), 2022)

Design and Evaluation of a Conversational Agent for Facilitating Idea Generation in Organizational Innovation Processes. - Mathis Poser; Gerrit C. Küstermann; Navid Tavanapour; Eva A. C. Bittner (Inf. Syst. Frontiers, 2022)