The information infrastructure: policy and security considerations. - Gisela M. von Dran; Carl Stephen Guynes; Victor R. Prybutok (SIGCAS Comput. Soc., 1996)

Websites that Satisfy Users: A Theoretical Framework for Web User Interface Design and Evaluation. - Ping Zhang 002; Ruth V. Small; Gisela M. von Dran; Silvia Barcellos (HICSS, 1999)

A Two-Factor Theory for Website Design. - Ping Zhang 002; Gisela M. von Dran; Ruth V. Small; Silvia Barcellos (HICSS, 2000)

Satisfiers and dissatisfiers: A two-factor model for website design and evaluation. - Ping Zhang 002; Gisela M. von Dran (J. Am. Soc. Inf. Sci., 2000)

Expectations and Rankings of Website Quality Features: Results of Two Studies on User Perceptions. - Ping Zhang 002; Gisela M. von Dran (HICSS, 2001)

User Expectations and Rankings of Quality Factors in Different Web Site Domains. - Ping Zhang 002; Gisela M. von Dran (Int. J. Electron. Commer., 2001)

Organizational Cultures of Libraries as a Strategic Resource. - Michelle L. Kaarst-Brown; Scott Nicholson; Gisela M. von Dran; Jeffrey M. Stanton (Libr. Trends, 2004)