Using Computer Simulation for Reducing the Appointment Lead-Time in a Public Pediatric Outpatient Department. - Miguel Ortíz-Barrios; Genett Jiménez-Delgado; Sally I. McClean; Giselle Polifroni-Avendaño (HCI (17), 2019)

Discrete-Event Simulation for Performance Evaluation and Improvement of Gynecology Outpatient Departments: A Case Study in the Public Sector. - Miguel Ortíz-Barrios; Pedro López-Meza; Sally I. McClean; Giselle Polifroni-Avendaño (HCI (17), 2019)